Shipping Policy

Shipping Policy – Punishka Trading

At Punishka Trading, we ensure your orders are tested, packed safely and delivered across India as fast as possible.
Please read the policy carefully before placing an order.

📦 Order Processing Time

  • Orders are processed within 24 to 48 working hours.

  • Every product is checked and tested before dispatch.

  • Orders placed on Sundays or holidays are processed on the next working day.

🚚 Delivery Time (India-Wide)

Estimated delivery times depend on your location:

  • Delhi & NCR: 1–2 days

  • Nearby States (UP, Haryana, Punjab): 2–4 days

  • Rest of India: 3–7 days

  • Your order will be delivered within the estimated delivery time mentioned above.

Note: Delivery delays may occur due to courier issues, weather conditions, or strikes.

💰 Shipping Charges

  • Shipping rates are calculated based on product weight, size, and delivery location.

  • The customer is responsible for all shipping charges.

🏠 Home Delivery

  • We provide direct home delivery across India.

  • Cash on Delivery (COD) is not available.

  • All orders are shipped only after full payment is received.

📦 Packaging Safety

Every order is packed with maximum protection:

  • Shockproof wrapping

  • Bubble protection

  • Heavy-duty packaging box

We aim to ensure zero damage during transit.

🔍 Tracking Information

  • Tracking details are shared via WhatsApp/SMS once the courier ships your order.

  • You can monitor delivery progress through live tracking updates.

❗ Transit Damage / Lost Package

  • We assist in raising courier insurance claims (if applicable).

  • However, Punishka Trading is not responsible for delays, mishandling by the courier company.

❗ Return & Replacement Policy

  • No returns or refunds for electronic products.

  • Products are tested & verified before dispatch, ensuring working condition.

  • In case of courier damage, the customer must file a complaint directly with the courier company.

❓ Customer Support

For any help or support:

📞 Call / WhatsApp: +91-9315820632 / +91-8447075889
📍 A1-41 Rohini Sec 17 Delhi, India 110089

❤️ Thank You

Thank you for choosing Punishka Trading.
We promise to deliver genuine, high-quality DJ & audio equipment with the safest shipping experience

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